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Cancellation and refund policy

Last updated 6 October 2026

This policy covers job-post packs bought by employers. Job seekers never pay us, so there is nothing to refund on their side.

Unused job posts

If you have not used any job post from a pack, you can cancel it within 7 days of payment for a full refund. Write to support@ikshajobs.com from your account email with the Razorpay payment ID from your receipt.

Used job posts

A job post that has gone live is delivered and is not refundable. If you bought a pack and used some posts, we refund the unused posts at the pack's per-post price, on request within 7 days of payment.

Jobs we reject or remove

If our team rejects or removes a job that used a paid post, the post goes back to your balance automatically so you can use it again. If your company fails verification after you paid, we refund the full amount.

Payment problems

If money left your account but no posts were added, or you were charged twice, write to us with the payment ID. We check with Razorpay and fix or refund it — duplicate charges are always refunded in full.

How refunds are paid

Approved refunds go back to the original payment method through Razorpay within 5–7 working days of approval (your bank may take longer to show it). Unused posts do not expire, so you never lose them by waiting.